Present a survey via the web on a Smartphone:Reach participants who do not use a computerReach participants who prefer to use their smartphoneReach participants with little time to answer a survey on their computerReach participants through someone else’s smartphoneRecruit using one (or a combination) of various recruitment methods:Text MessagingTelephone callE-mailParticipants are tracked using a Token, which can be embedded in an email link, read over the phone, or sent in a text message.Survey data and their associated token can be kept completely separate from participant personal information, for security purposes.Web security:SRG web servers employ separation of data whenever possible to ensure the highest level of security for your data.SRG does not use cloud-based servers.SRG backups are encrypted using FIPS 140-2 compliant backup server, and are stored in a locked, secured, separate facility.SRG Mobile Surveys offer an innovative and cost-effective way to reach participants via smartphones and through text messaging.Free To End User (FTEU) Text Messaging provides a unique way to directly reach study participants with smartphones. The participant is not charged for the text message, and they are linked directly to a mobile web survey.Mobile Web SurveysSurveys can be completed at any location, at the convenience of the participant.Surveys do not utilize “cell phone minutes”Most surveys use only a slight amount of dataUnique controls allow smartphone data input in a convenient manner
SRG was a great partner for our first experience with using iPads for data collection. They patiently explained the programming and data storage options and were always on-hand to troubleshoot. They completed all tasks on schedule and were a pleasure to work with. We are looking forward to partnering with SRG on future projects.
“Working with the Survey Research Group has allowed us to obtain high-quality data while securely exchanging complex data sets. Their ability to remain flexible has kept our study in motion despite frequent protocol changes. SRG is excellent to work with due to their quick correspondence, problem solving techniques, and excellent data management capabilities. We enjoy our current partnership with SRG and highly recommend their services.”
Surveillance Officer, California Emerging Infections
Program Pertussis Vaccine Study Coordinator
We are adept at mixing telephone interviews with other methods of interviewing, reminders, and incentive distribution. Please review the mixed mode details page for more information.